Dispatchers play a major role in providing a vital link to the scene of an emergency and public safety responders. In addition to gathering appropriate information from callers and relaying it to the responders, dispatchers supply important information and instructions to callers, enhancing the safety of the public until help arrives. The Conway Public Safety Dispatch Center is comprised of seven dispatchers. Conway dispatchers, although civilian police employees, undergo a complete background check, including psychological, polygraph and drug testing, prior to employment.
A six week minimum training program is provided for all dispatchers prior to placement in the three week rotating shift schedule. Additionally, monthly in-service training provides updates and reviews of procedures. Customarily dispatch shifts are manned in teams of two, providing police, fire and medical dispatching services for the Town of Conway. The Conway Police Public Safety Dispatch Center also provides fire and medical dispatch coverage for the towns of Albany, Eaton, and parts of Madison.
Street numbers assist public safety responders in locating homes and buildings during emergencies. Do you know your correct street number? Do you have your home or building clearly numbered in the event of an emergency? Inquiries about street numbers can be made at the Conway Town Office. Street numbers save seconds, seconds save lives!
PROJECT GOOD MORNING
The Conway Police Department has sponsored Project Good Morning since 1976, initiated under leadership of Chief Allan MacLean. The program is designed to assist senior citizens of the community, who live alone, to continue living an independent lifestyle. Project Good Morning members and their families are provided with the security of knowing that the member will have a daily contact source, eliminating many concerns.
The only qualification to join the program is that the participant is a resident of the Town of Conway. Upon completion of a brief application, providing some basic statistics and information, the member is requested to call the Conway Police Department each morning between the hours of 8:00 a. m - 10:00 a.m. In the event that the Police Dispatchers do not hear from members by 10:00 a.m., they will attempt to call the member. Occasionally, members get busy or preoccupied and forget to call in. When contact can not be made by telephone, a patrol unit will respond to the residence to check the welfare of the member. Residents from surrounding towns not within the jurisdiction of the Town of Conway may also join the program as long as an agreement is reached with the Chief of Police of that town. The police department serving that particular town must agree to respond in the event contact is not made by telephone. Currently, the towns of Bartlett and Jackson are participating in the Project Good Morning program, along with Conway.
The Conway Police Department is proud of this program that has provided a superb and much needed link between emergency services and senior residents of our community. Project Good Morning has been extremely effective in aiding and assisting members during an unexpected incapacity or predicament. Additionally, department personnel are rewarded with many fond relationships, developed through the program. Interested parties are encouraged to contact the Conway Police Department for more information.
YOUTH BICYCLE HELMETS
The Conway Police Department also promotes safety for children by offering bicycle helmets for children in need of one. Through a New Hampshire Highway Safety Grant the Conway Police Department receives a donation of 25 youth size bicycle helmets each year. Each year the Department also participates in a local Bike Rodeo at which time some of the helmets are given out. Please contact Conway Police Department for more information.